We are a wholesale outlet and are only open Monday - Friday 9-5 Pacific time! Any Internet orders placed over the weekend or Holidays will not be processed till Monday!

**All U.S. rates are calculated by our computer system & determined by weight and destination via FedEx**

Fed Ex does NOT deliver on Saturdays! Be Aware of this when ordering overnight.

FREE shipping for all orders over $200 in the U.S.!

Standard ground should arrive on your doorstep in 3-5 business days.

You have 30 days to exchange or refund once you have received your package.

NO RETURNS OR EXCHANGES ON INTERNATIONAL ORDERS! All sales are final!

* Phone orders must be over $100 and copies of your ID and Credit Card (front & back) must be provided.

Toll Free Phone: 888-888-4699
Monday-Friday. 9:00 A.M. - 5:30 P.M. Pacific Time
E-mail: sales@greathandbags.net

Tracking Numbers

Your FedEx tracking number will be e-mailed to you once your order is shipped. You can also get your tracking numbers by logging onto the website under My Account tab on the top of the page. You only need to sign up once, for future orders just remember your e-mail address and password. You don`t need to sign up again. Just log in to your account to place additional orders, get tracking numbers, and invoice(s).

Return Policy

No prior authorization is needed. Satisfaction Guaranteed or your money back. So, if you are not pleased with your purchase for any reason, simply ship it back to us (within 30 days of receiving) according to the directions below for a full refund of your purchase price (this does not include your original shipping cost). No prior authorization is needed within 30 days.

How Can I Change An order Or Make An Address Correction?

How Can I Cancel An Order?

Due to our high volume all orders go directly to the shipping floor within hours. We are unable to modify or cancel your order once it has been placed. Please make sure all information is correct before processing your order.

Shipping to P.O. Box Address:

Yes, but we are not responsible for lost or stolen items. Once the package has left our warehouse is up to you to track and receive it.

APO FPO (All other U.S. Military) Please Read As of Nov 01 2004 We are NO longer accepting Orders that are being shipped to APO or FPO Addressees due to the U.S. Postal Inconsistent Service. All orders received with an APO or FPO Address will be canceled Immediately. We apologize for any inconvenience this may cause you.

There will be a $10.00 additional charge for orders placed that are being shipped to Alaska & Hawaii. It is not possible to offer the flat rate shipping as FedEx and UPS do not give us that shipping rate.

You have 30 business days to exchange or return any item. For the fastest and easiest service, please follow these guidelines:

1. Note the reason for the return or exchange.

2. If you are exchanging an item please check our site for stock availability and let us know what you would like to replace the item with.

3. We highly recommend packages that are being sent back to our warehouse be sent by UPS Ground or FedEx, or any carrier that can provide tracking information. Please keep the tracking number for your records.

4. We do not refund shipping charges on Returned orders.

5. We offer one exchange per order. If a second exchange is needed a $ 7.95 charge will be applied to your credit card to cover the shipping back to you.

6. Return Address : Please ship item(s) to the return address on the box.

7. All items returned will be credited to the original credit card used for purchase.

8. If you still wish to return and item for a refund after 30 days, there's 15% restocking fee.

Your Credit Card statement will be billed under the name B.L.K. International, Los Angeles, California Greathandbags.net reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities. Customers will be charged a fee of $5-$10 to reroute a package once it has been released to our carrier. Due to or volume it is difficult for us to locate your order once processing starts, please call to cancel any orders within 1-12 hours, however we cannot promise we will be able to locate and cancel your package. It is not possible to cancel orders after shipment.

Our goal is to provide each of our customers with total satisfaction with every purchase. If for any reason, you are not completely satisfied, return it to us for exchange, store credit, or money back refund. All returns must be made within 30 days of receiving package. No item that is damaged, soiled or worn will be accepted for refund or exchange. We thank you for the opportunity to show you how much we can save you. There is no reason to pay retail when you can pay far less, buying directly from a major U.S. supplier.